Conditions d’utilisation

Terms of Service

Last updated: July 2026

Welcome to Moodbox Gifts.

By accessing or using www.moodbox.gifts, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

Products

Moodbox Gifts offers curated Belgian gift boxes and personalized gift accessories. Product images are for illustration purposes only. Products may vary slightly depending on availability.

Orders

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion.

Pricing

All prices are displayed in Euros (EUR) and include applicable VAT unless otherwise stated.

Payment

Payments are processed securely through approved payment providers. Orders will only be prepared after successful payment confirmation.

Personalized Products

Personalized products, including handwritten message cards, are created using the information provided by the customer. Customers are responsible for ensuring that all submitted text is accurate.

Shipping

Delivery times are estimates and may vary depending on the destination and the shipping carrier.

Returns

Personalized products cannot be returned unless they are defective or damaged upon arrival. Other products may be returned in accordance with our Return & Refund Policy.

Limitation of Liability

Moodbox Gifts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Your personal information is processed in accordance with our Privacy Policy.

Governing Law

These Terms of Service are governed by the laws of Belgium.

Contact Information

Moodbox Gifts BV
Toollaan 71
1932 Zaventem
Belgium

Email: info@moodbox.gifts
Website: https://www.moodbox.gifts